Workshops

News Flash – forthcoming workshops for 2009 – click here!

We provide a wide range of innovative business skills workshops that truly motivate and stretch delegates. Our honest, frank and modern approach to content design and delivery enables delegates to fully engage during our sessions. ‘Informative, engaging, motivational, inspiring and fun’ are words often used by delegates as they evaluate the success of our programmes.

Our aim is to make training enjoyable and effective. Our workshop portfolio is wide ranging, here’s a list of our latest ‘hot’ topics:

Customer Services

• Communicating with Customers
• Customer Care on the Telephone
• Effective Customer Care
• Good, Bad & Ugly Customer Service
• World Class Customer Service

Business Development

• Achieving Sales on the Telephone
• Asking For Business
• Commerciality, Planning for Business Success
• Effective Sales Planning
• Practical Sales Skills